If ShareGate Apricot displays an active team or group as inactive---that is, from the Manage page or team and group details the workload icons are translucent---this may be caused by inactivity in your SharePoint admin center.
To detect activity in a team or group's SharePoint site, ShareGate Apricot uses the Microsoft API. This API detects activity as displayed in your SharePoint admin center. The Last activity (UTC) information of a site is updated more often if the IT admin logs in to the admin center.
By logging in to your admin center, the site activity information can be updated.
- Log in to your online SharePoint admin center.
Tip: The site address will be https://your_tenant_name-admin.sharepoint.com.
- From the left panel, select Sites to display a drop-down menu.
- Select Active sites.
- Scroll right to view the Last activity (UTC) column.
Here you will see the date of the last activity for each site.
If you require further troubleshooting, please contact our support team, who will be happy to help.
For more information on inactivity, see How does the app crawl through workloads to detect inactive teams and groups?